Terms & Conditions | Bliss Berry Florals
Welcome to Bliss Berry Florals. Please read these Terms & Conditions carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by the following terms.
1. Acceptance
By using the Bliss Berry Florals website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy and Return & Exchange Policy.
If you do not agree with any part of these terms, please discontinue using the site.
2. Return & Exchange Policy
- We strive to provide high-quality products, especially fresh flowers that require special handling.
- Please refer to our Return & Exchange Policy page for full details. Key points include:
- Fresh Flowers: Non-returnable and non-exchangeable after 24 hours from receiving the order.
- Other Products: Eligible for return or exchange within 30 days if unused and in original condition.
3. Pricing & Payment
- All prices displayed on the website are final and include applicable taxes at the time of purchase.
- Bliss Berry Florals reserves the right to adjust prices at any time without prior notice.
- Prices already paid during a completed purchase will not be affected.
- Customers must use valid and approved payment methods.
4. Customer Information
Customers are responsible for providing accurate and complete information when placing orders, including:
- Name
- Phone number
- Delivery address
- Incorrect information may cause delays or inability to complete delivery.
5. Shipping & Delivery
We aim to deliver orders as quickly as possible depending on customer location.
- Delivery times may vary based on city, holidays, or seasonal demand.
- Bliss Berry Florals is not liable for delays caused by circumstances beyond our control, such as weather conditions or road issues.
6. Fresh Flower Care
- Fresh flowers are delicate and require proper care.
Once delivered, customers are responsible for storing them in a cool place away from heat. - We cannot accept returns or exchanges if the flowers were damaged due to improper handling.
7. Intellectual Property
- All content on the Bliss Berry Florals website—including text, images, graphics, designs, and branding—is owned exclusively by Bliss Berry Florals and protected by intellectual property laws.
- No content may be copied, reused, or distributed without prior written consent.
8. Modifications to Terms
Bliss Berry Florals reserves the right to update or modify these Terms & Conditions at any time without prior notification.
We encourage users to review this page periodically.
9. Contact Us
For any questions or assistance:
- Phone / WhatsApp: 0550297817
- Email: info@blissberryflorals.com
- Address: Riyadh, Saudi Arabia
- Working Hours:
Sunday – Thursday | 9:00 AM – 5:00 PM